Contact

CONTACT INFORMATION

KONE Bosnia and Herzegovina

Ulica dr. Mustafe Pintola bb
71210 Sarajevo-Ilidza
Tel : +387 33 620 042

Working time: 08.00 - 16.00 during working days

24 HOUR CUSTOMER SERVICE

For 24 hour Customer Service, call +387 61 328 905 & +387 62 272 305

Or use the contact form

SALES & OTHER INQUIRIES

Please fill in our online contact form. Your inquiry will be answered promptly by the most appropriate KONE professional.

Fill in our contact form

Ask for price, offer or consultancy

New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow Overview

New buildings >

Elevators

We offer many different types of elevators for a wide range of new buildings.

New buildings > Elevators >

KONE MonoSpace® DX

Find a space-saving machine room-less elevator for low-rise buildings and mid rise buildings.

New buildings > Elevators >

KONE MiniSpace™ DX

Learn about a passenger elevator with a highly compact elevator machine room.

New buildings > Elevators >

KONE TranSys™ DX

Learn about durable elevators that offer best-in-class connectivity features.

New buildings > Elevators >

Elevator connectivity

See how our intelligent elevator offering adds value. We have smart elevators for new buildings.

New buildings > Elevators >

Elevator interior design

Modern elevator design for new buildings. See how our elevator interior offering adds value.

New buildings >

Escalators & autowalks

Discover our industry-leading escalators and moving walkway solutions, which set the standard for safety, quality, eco-efficiency, and visual design.

New buildings > Escalators & autowalks >

TravelMaster 110

Smooth people flow for everyday environments

New buildings > Escalators & autowalks >

TravelMaster 115

Learn about an inclined autowalk for demanding people flow needs

New buildings > Escalators & autowalks >

TransitMaster 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

New buildings > Escalators & autowalks >

TransitMaster 140

Learn about our moving staircase solutions and find a new walkalator.

New buildings > Escalators & autowalks >

TransitMaster 165

Learn about the KONE travelator solutions and find a new moving walkway.

New buildings >

Advanced People Flow solutions

See how you can improve the building experience with advanced people flow solutions.

New buildings > Advanced People Flow solutions >

Access solutions

Learn about access control and integrated access solutions for a wide range of building types.

New buildings > Advanced People Flow solutions >

Destination solutions

Improve elevator performance. We offer destination solutions for a wide range of building types.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Learn about digital displays and elevator screen content managment. We offer elevator screens.

New buildings > Advanced People Flow solutions >

Monitoring solutions

See our remote elevator monitoring system. We offer monitoring solutions for new buildings.

New buildings > Advanced People Flow solutions >

Office Solutions

Rethink the workplace environment and transform your office with solutions designed to enhance People Flow experiences and create healthier, safer workspaces.

New buildings > Advanced People Flow solutions >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.

New buildings >

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier Overview

Existing buildings >

Elevator connectivity

Learn about our smart building solutions. We offer smart elevator solutions for existing buildings.

Existing buildings >

Elevator user experience

Enhance the elevator user experience. We offer elevator lighting for a wide range of buildings.

Existing buildings >

Maintenance

Different maintenance and service packages for elevators, escalators and building doors. Click to read more!

Existing buildings > Maintenance >

How we serve you

Discover how we tailor our wide range of maintenance services for your site and equipment.

Existing buildings > Maintenance >

Service packages

Discover how we tailor your maintenance plan to uniquely match your site and equipment, whatever the brand or type.

Existing buildings > Maintenance >

Service descriptions

Read more about the individual services that make up our KONE Care™ packages for elevators, escalators, and automatic building doors.

Existing buildings >

Elevator modernization

Learn about elevator safety features and explore the benefits of elevator modernization.

Existing buildings > Elevator modernization >

Full elevator replacement

Learn about the elevator replacement cost and increase the value of a building.

Existing buildings > Elevator modernization >

Modular modernization

Find out about elevator renovation and see how it improves the elevator controller.

Existing buildings > Elevator modernization >

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Existing buildings >

Escalator & Autowalk modernization

Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Learn about the elevator replacement cost and increase the value of a building.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us!

Existing buildings >

Buildings without an elevator

Increase the value of a building by retrofitting small elevators. We offer pitless elevators.

Existing buildings >

Advanced People Flow solutions

Discover our solutions for access and destination control, as well as communication and equipment monitoring.

Existing buildings > Advanced People Flow solutions >

Access solutions

Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor.

Existing buildings > Advanced People Flow solutions >

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

Existing buildings > Advanced People Flow solutions >

Infotainment solutions

Find out how to enhance the passenger experience in KONE DX Class elevators with KONE infotainment solutions.

Existing buildings > Advanced People Flow solutions >

Monitoring solutions

Discover how KONE monitoring solutions can improve people flow in your building with a real-time overview of equipment status and improve risk management for smoother building handover.

Existing buildings > Advanced People Flow solutions >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.

Existing buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.

Existing buildings >

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.
Digital Services
Tools & downloads
Tools & downloads

Downloads Codes and standards Glossary Overview

Tools & downloads >

Codes & standards

We offer a range of solutions for ensuring compliance with various codes and regulations, including accessibility, vandal resistance, and operation during a fire.

Tools & downloads >

Glossary

When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them.
- Codes & standards
- Glossary
Stories & references
Stories & references

Discover our latest references and stories about cities and people in them. Overview

Stories & references >

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.

Stories & references >

Press releases

Stories & references >

References

KONE is proud to present these selected achievements from around the world.
Green building
About us
About us

Overview

About us >

KONE as a company

About us > KONE as a company >

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

About us > KONE as a company >

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

About us > KONE as a company >

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

About us > Careers >

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

About us > Careers >

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

About us > Careers >

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

About us > Careers >

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

About us > Careers >

Apply now

Do you want to work at KONE? Apply now!

About us > Careers >

Frequently asked questions

FAQ on KONE's recruitment process
- KONE as a company
  
  Environment
  
  Safety
  
  Innovations
  
  Diversity, equity and inclusion
- Careers
  
  We offer
  
  Students & graduates
  
  Technicians & professionals
  
  Recruitment process
  
  Apply now
  
  Frequently asked questions
Contact us
Contact us

Overview

Contact us >

Contact form

For general inquiries, fill in the form below.
- Contact form
Ask for price, offer or consultancy
Contact us

Contact us

How can we help you today?

For 24 hour Customer Service, call +387 61 328 905 & +387 62 272 305

Use this number to place a service call or report an emergency. For sales or other inquiries, please fill in our contact form.

KONE Bosnia and Herzegovina

Ulica dr. Mustafe Pintola bb
71210 Sarajevo-Ilidza
Tel : +387 33 620 042
Email: info.bih@kone.com

Find your local office

Customer Care Center

For 24 hour Customer Service, call +387 61 328 905 & +387 62 272 305

Open 24h for:
Reporting an emergency

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